faq-warranty-coverage

  • Payment
     
    • Payment methods
  • After-sales Service
     
    • Refund Policy
  • Maintenance Service
     
    • Warranty Service
    • Warranty Coverage
    • Maintenance
  • Shipping and Delivery
  • Customer Support
 
Help Center

Maintenance Service

Maintenance Service

Warranty Coverage

 

  1. The parts listed below enjoy the warranty service time, and other accessories are not covered by the warranty.

Parts

Warranty Period

Deck

6 Months

Charger

6 Months

Truck

6 Months

Remote

6 Months

Battery

6 Months

ESC

6 Months

Motors

6 Months

  1. Damage caused by improper use, improper maintenance or improper storage.
  2. Any damage other than normal wear and tear.
  3. The water resistance of the skateboard is IP55, which is resistant to splashes and dust under normal conditions, but if you ride in a puddle or where the water level is high, or even immerse your skateboard in water, the water is likely to enter the electrical parts and damage the part.
  4. Please do not ride in the rain or any wet ground with water, this will cause a high risk of water damage and may cause the motor bearings to rust and make noise.
 

 

Warranty service will be provided for the parts as:

 

  1. Deck / Trucks / Motors / ESC/ Remote / Charger/ Battery
 

 

Warranty service will not be provided for the parts as:

 

  1. (1) Wheels, Bearings, Bushings, Belts, Grip Tape are considered wearable and tear items and will not be covered.
    (2) Damage caused by improper use, improper maintenance, or improper storage.
    (3) Any damage outside of normal wear and tear.
    (4) Damage caused by unauthorized repairs of the product.
    (5) The water-resistance of the skateboard is IP55, which is resistant to splashes and dust under normal conditions, but if you ride in a puddle or where the water level is high, or even immerse your skateboard in water, the water is likely to enter the electrical parts and damage the part.
    (6) Please do not ride in the rain or any wet ground with water, this will cause a high risk of water damage and may cause the motor bearings to rust and make noise.
 
 

Help Center

  • Payment
     
    • Payment methods
  • After-sales Service
     
    • Refund Policy
  • Maintenance Service
     
    • Warranty Service
    • Warranty Coverage
    • Maintenance
  • Shipping and Delivery
  • Customer Support