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Help Center

Payment

We accept the following forms of payment

If the first payment was not successful, please try to order again, or switch to another account for the purchase.
PayPal will charge certain percentage of the transaction so that the actual amount of transaction could be lower than the payment, this matter could affect the amount of the transaction during the refund.

1. How can I apply my coupon code to my order?

In the page of the shipping address confirmations, you will see an empty sections which allows you insert your coupon codes which requires applying 1 code for each time, and you can apply 2 coupon codes in maximum.
2. Can I do any adjustment to my order after the I finish the payment?

No, we can not do any adjustment to the order after the order was formed. Please check your items and information very carefully before you go to the payment page. If the circumstance requires adjusting any matter, please contact email service@exwayboard.com
3. What would I do if I have quality issue with the products?

Please kindly know that giving us your information including your order number, shipping address could be extremely helpful for us to learn about and solve the problem. When you contact us through any method, please attach the information above, and our colleagues will get back to you as quickly as possible.
4. Why it takes so long for you guys reply?

As a result of the keep growing business volume and the lack on human resources, we have massive traffic in our working hours and we take every single one of them very seriously. Please resend your message to us if we do not get back to you on time.