faq-maintenance

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Help Center

Maintenance Service

Maintenance Service

Maintenance

 

  1. (1) Avoid using in the rain, mud, or otherwise damaging conditions.
    (2) After using your Exway, please use a clean rag to wipe the surface to avoid water stains and to prevent corrosion and dust accumulation.
    (3) Do not clean the board with any chemicals or solvents.
    (4) It is recommended to use a computer to charge the remote control, or please use a 5V, 1.5A charger to charge the remote control.
    (5) Do not store the Exway in humid, high-temperature environments and away from flammable and explosive materials.
    (6) If your skateboard will not be used for a long time, please store the charged skateboard and charge and discharge the product at least once a month to maintain the power at about 60%.
    (7) All Exway skateboards use FOC sine-wave ESCs and therefore produce a slight humming sound when turned on.
  2.  

 

Self Maintenance:

  1. Thank the modularization designs, it is easy to take off the parts from the unit. Exway can send customers the dedicated replacement parts and tools for repairing and maintenance.
 

Help Center

  • Payment
     
    • Payment methods
  • After-sales Service
     
    • Refund Policy
  • Maintenance Service
     
    • Warranty Service
    • Warranty Coverage
    • Maintenance
  • Shipping and Delivery
  • Customer Support